
Kyle Rayner
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Articles
Recent activity by Kyle Rayner-
Request New Laptop
Purpose Follow the steps below to acquire a Laptop if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC ...
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My Laptop needs to be replaced. What do I do?
Laptop replacements are handled by our I.T helpdesk. If your laptop is experiencing technical issues, bugs, or is damaged, and you need it repaired or replaced, you will need to submit a ticket to ...
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How to Setup VPN software
It is important to update to the latest version of VPN, as this ensures your app has the latest functionality and security upgrades. Update the VPN app on Windows, Mac, Linux, and routers Sign int...
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Service Status: Service Outage Notification - Mar 11, 2024
Checking if service is down? There is a Service Outage Notification for Mar 11, 2024 SUMMARY 20:00 UTC | 13:00 PTThe issue impacting the Integration being disconnected has been resolved. If you ...
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How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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Understanding Reporting Options
Explore is the latest generation of reporting for IT products. Explore is available in three plans with the following features and requirements: Explore Lite contains pre-built dashboards cont...
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API Verification
If your app uses APIs to access users’ data, you might have to complete a verification process before you publish your app. The applicability of this requirement to your app depends mostly on two f...
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Forgot your Password?
If you need help resetting you password, we can help by sending you a link to rest it. Visit Forgot Password Enter either the email address or username on the account Select Submit Check your in...
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How do I lookup Error Codes?
Every time you make an API call, a server issues a status code in response to your client’s request. The class of status codes indicates whether or not the request was successful. A status code in ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...