Understanding Reporting Options

 

Explore is the latest generation of reporting for IT products. Explore is available in three plans with the following features and requirements:

• Explore Lite contains pre-built dashboards containing best practices reports for your Zendesk products. Explore Lite is included with Zendesk Suite Team and Growth plans, and Support Team, Professional, and Enterprise standalone plans.
• Explore Professional extends Explore Lite by enabling you to create, share, and secure your own reports. Explore Professional is included with Zendesk Suite Professional plans and is an add-on for Support Professional and Enterprise standalone plans.
• Explore Enterprise further extends the capabilities of Explore Professional with enterprise-level features like live dashboards and advanced sharing capabilities. Explore Enterprise is included with Suite Enterprise and Enterprise Plus plans and is is an add-on for Support Professional and Enterprise plans.